These Terms & Conditions constitute a legally binding agreement between you and 97game governing your access to and use of the platform, including all betting, casino, and account services available at 97game.ws.
Six core areas of the 97game Terms & Conditions that every player should understand before placing their first bet.
You must be at least 21 years of age to create and use a 97game account. By registering, you confirm that you meet this age requirement. Accounts found to belong to persons under 21 will be closed immediately.
All 97game accounts operate in Pakistani Rupees. Deposits via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank are subject to the payment terms in Section 6. Withdrawal requests are processed in PKR to the same payment method used for the most recent deposit where possible.
All promotional bonuses and free credits issued by 97game are subject to wagering requirements and time limits as specified in the individual promotion terms. Bonuses cannot be withdrawn as cash until the applicable wagering conditions are fully met.
97game strictly prohibits account sharing, use of automated betting software, collusion, bonus abuse, and fraudulent payment activity. Detection of any prohibited conduct will result in immediate account suspension and forfeiture of associated balances.
97game provides self-exclusion, deposit limits, and session time controls for all registered players. Use of the platform constitutes acceptance of the responsible gaming framework. Players experiencing gambling-related harm are encouraged to use these tools immediately.
97game reserves the right to modify these Terms & Conditions at any time. Material changes will be notified to registered users via the email address or mobile number on the account. Continued use of the platform following notification constitutes acceptance of the updated terms.
In these Terms & Conditions, the following definitions apply unless the context otherwise requires:
References to a statute or statutory provision include all amendments, re-enactments, and extensions thereof as in force from time to time. Headings are for convenience only and shall not affect interpretation. Words importing the singular include the plural and vice versa.
These Terms & Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any game-specific or promotion-specific rules published on the 97game platform, constitute the complete and exclusive agreement between you and 97game with respect to your use of the platform. They supersede any prior written or oral representations, statements, or agreements on the same subject matter.
If you do not agree to any part of these Terms & Conditions, you must not create an account, access the platform, or use any 97game services. 97game reserves the right to deny access to any person who does not accept these Terms & Conditions in full.
These Terms & Conditions are written in English. In the event of any discrepancy between an English version and any translation, the English version shall prevail.
By registering, you confirm and warrant that you are 21 years of age or older. 97game may at any time require documentary proof of age. If a Player is found to be under the age of 21, their account will be closed immediately, all winnings will be forfeited, and any net deposits will be returned in accordance with applicable procedures.
97game is operated for and directed towards Pakistani players. It is your sole responsibility to ensure that your use of the 97game platform is lawful in your jurisdiction. 97game makes no representations that the platform is accessible or appropriate in jurisdictions other than those for which it is operated. Access from restricted jurisdictions is prohibited.
When registering an account, you agree to provide accurate, complete, and current information including your full legal name, date of birth, and a valid Pakistani mobile number. You agree to maintain the accuracy of this information and to update it promptly if it changes. Providing false registration information is grounds for immediate account termination.
Each Player is permitted to hold only one registered account on the 97game platform at any given time. Creating multiple accounts — whether using different names, different Pakistani mobile numbers, or different email addresses — constitutes a material breach of these Terms & Conditions. All duplicate accounts will be closed and any associated balances may be forfeited.
97game reserves the right to refuse registration to any applicant or to close any account at its absolute discretion, including where it believes that the Player is ineligible, has provided false information, or poses an integrity risk to the platform.
You are solely responsible for maintaining the confidentiality of your 97game Login credentials, including your username, password, and any Two-Factor Authentication codes associated with your account. You agree not to share your login credentials with any other person. 97game will not be liable for any losses resulting from unauthorised access to your account caused by your failure to maintain the security of your credentials.
If you suspect that your account has been accessed without your authorisation, you must notify 97game support immediately at [email protected]. 97game may temporarily suspend an account pending investigation of a reported security breach.
You are responsible for all activity that takes place on your account, whether conducted by you or by a third party with or without your consent. All bets placed and transactions conducted through your account are considered authorised by you unless you have previously reported a security compromise to 97game.
An account that has had no login activity for a continuous period of 12 months is considered dormant. 97game may apply an administrative fee of PKR 200 per month to dormant accounts after the initial 12-month inactivity period, deducted from the available account balance until the balance reaches zero. Players will be notified by email or SMS before dormancy fees commence. Accounts may be reactivated at any time by logging in and contacting support.
You may request the closure of your 97game account at any time by contacting customer support. Prior to closure, any remaining balance in PKR will be returned to you subject to standard KYC verification and withdrawal procedures. Accounts under active investigation for fraud or bonus abuse may not be closed until the investigation is resolved.
97game operates under internationally recognised gaming standards and is committed to preventing money laundering, fraud, and underage gambling. As part of this commitment, 97game may at any time require Players to complete a Know Your Customer verification process before processing withdrawal requests, increasing account limits, or continuing account access.
KYC verification may require submission of one or more of the following documents:
Documents submitted for KYC verification must be clear, legible, and unaltered. 97game reserves the right to request additional documentation where the initial submission is insufficient for verification purposes. Failure to complete KYC verification within a reasonable time period following a request may result in the suspension of withdrawal privileges or account access.
97game accepts deposits and processes withdrawals via the following Pakistani payment methods: JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, and Meezan Bank transfer. All transactions are denominated in Pakistani Rupees (PKR). 97game does not accept deposits in foreign currencies, cryptocurrency, or any other non-PKR payment instrument except where explicitly stated in a specific promotion.
The minimum deposit amount is PKR 500 per transaction. The minimum withdrawal amount is PKR 1,000 per transaction. Maximum deposit and withdrawal limits are tier-dependent and are displayed within the Cashier section of your account upon login. Players who wish to increase their transaction limits may do so by completing KYC verification and advancing through the 97game VIP tier program.
Deposits made via JazzCash and EasyPaisa are credited to the player account instantly upon confirmation from the payment provider. Bank transfer deposits via HBL, UBL, and Meezan Bank may take between one and three business hours depending on the originating bank's processing times. 97game is not responsible for delays caused by the payment provider or the player's bank.
Withdrawal requests are subject to KYC verification and bonus wagering completion requirements. Verified accounts at standard tier or above may expect JazzCash and EasyPaisa withdrawals to be processed within 15 to 45 minutes of approval. Bank transfer withdrawals may take one to two business days depending on the receiving bank. 97game reserves the right to request additional verification documentation before processing any withdrawal request.
As part of 97game's anti-money laundering procedures, withdrawals are ordinarily processed to the same payment method used for the most recent qualifying deposit. Where this is not technically feasible, 97game will contact the Player to arrange an alternative withdrawal method following satisfactory KYC verification.
97game reserves the right to refuse, delay, or reverse any deposit or withdrawal transaction where it has reasonable grounds to suspect fraud, money laundering, bonus abuse, or a breach of these Terms & Conditions. Players will be notified of any such action to the extent permitted by applicable law and internal compliance procedures.
All bets placed on 97game are subject to the general betting rules published on the platform as well as any game-specific or sport-specific rules applicable to the bet in question. In the event of any conflict between general betting rules and sport-specific rules, the sport-specific rules shall prevail.
Once a bet has been accepted and confirmed by the 97game system, it is binding on both the Player and 97game. Bets cannot be cancelled, amended, or reversed by the Player except where explicitly provided for in the applicable betting rules (for example, cash-out functionality where available).
Cricket markets offered by 97game — including PSL matches, international test matches, T20 leagues, and bilateral series — are governed by the cricket-specific betting rules published in the sportsbook section. 97game reserves the right to void any cricket market in the event of match abandonment, rescheduling, or official result review by the governing cricket body.
Live in-play betting markets are offered at the discretion of 97game and are subject to live market rules. 97game uses automated and manual monitoring to detect unusual betting patterns in live markets. Any bet placed after the outcome of the relevant market has been determined — due to data feed delays or technical issues — will be void and the stake returned.
In the event of an obvious pricing error, system malfunction, or technical failure affecting the outcome of a game or bet, 97game reserves the right to void the affected bets and return stakes. This applies to both sports betting markets and RNG casino games. 97game's determination as to whether an error or malfunction has occurred is final, subject to the dispute procedure in Section 14.
All random number generator (RNG) games available on 97game use certified RNG systems. Return-to-Player (RTP) rates for individual slot and RNG casino titles are disclosed within the game information panel accessible from the 97game game lobby. Published RTPs are theoretical long-term averages and are not guarantees of individual session outcomes.
All bonuses, free bets, free spins, cashback offers, and other promotional incentives offered by 97game are subject to the specific terms published with each individual promotion, in addition to these general bonus conditions. Where a conflict exists between general and promotion-specific bonus terms, the promotion-specific terms shall prevail.
Unless explicitly stated otherwise in promotion-specific terms, bonus funds credited to a 97game account are subject to a wagering requirement before they or any associated winnings may be withdrawn. The applicable wagering requirement, eligible games, and time limit will be specified in the individual promotion terms. Bets placed on games not listed as eligible for wagering requirement fulfillment will not count toward the requirement.
97game reserves the right to withhold, cancel, or claw back any bonus funds or bonus winnings where it determines, in its reasonable judgement, that a Player has engaged in bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim the same bonus, using wagering patterns designed to minimise risk while meeting wagering requirements, exploiting pricing errors, and colluding with other players to exploit promotions.
97game operates a VIP tier program comprising Bronze, Silver, Gold, and Diamond tiers. VIP tier status and associated benefits — including enhanced withdrawal limits, cashback rates, and dedicated account management — are subject to the VIP program terms published within the My Account section. 97game reserves the right to modify, suspend, or discontinue the VIP program at any time with reasonable notice to affected players.
The following conduct is strictly prohibited on the 97game platform:
All content, software, graphics, trademarks, game titles, logos, and other intellectual property displayed on or accessible through the 97game platform are owned by or licensed to 97game and its game provider partners. Nothing in these Terms & Conditions grants you any right, title, or interest in any 97game intellectual property.
You may not reproduce, distribute, copy, publish, frame, link to, reverse engineer, or create derivative works from any 97game intellectual property without the prior written consent of 97game. Unauthorised use of 97game intellectual property may constitute an infringement of applicable intellectual property laws.
Game titles and assets provided by third-party game studios including but not limited to Pragmatic Play, PG Soft, Jili Games, and Habanero remain the intellectual property of their respective owners. 97game operates these games under valid licensing agreements with each provider.
97game collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of the contractual agreement between 97game and registered Players. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
The full 97game Privacy Policy is available at /privacy-policy. It describes in detail what data is collected, how it is used, how it is protected, how long it is retained, and your rights as a data subject. Players are encouraged to read the Privacy Policy in full before registering.
97game will not sell your personal data to unrelated third parties. Data may be shared with payment processors, KYC verification services, fraud prevention partners, and regulatory authorities where required by law or by the terms of applicable gaming standards compliance obligations.
97game is committed to providing a safe, responsible, and enjoyable gaming environment. The platform enforces a minimum age of 21 years for all account holders and provides a comprehensive suite of responsible gaming tools accessible from every registered account.
Available responsible gaming tools include:
If you are concerned about your gaming behaviour or that of someone you know, please visit the Responsible Gaming page or contact 97game support immediately. Support is available 24 hours a day, 365 days a year.
To the fullest extent permitted by applicable law, 97game shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, loss of profits, or interruption of gaming service.
97game's total aggregate liability to any Player in connection with the platform, whether arising in contract, tort, or otherwise, shall not exceed the total amount deposited by that Player in the 12-month period preceding the event giving rise to the claim, or PKR 50,000, whichever is the lesser.
97game does not warrant that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. You access and use the platform at your own risk. 97game is not responsible for telecommunications failures, internet outages, or device malfunctions affecting your access to or use of the platform.
97game shall not be liable for any failure to perform its obligations under these Terms & Conditions caused by a Force Majeure event. 97game will use reasonable endeavours to resume affected services as quickly as practicable following a Force Majeure event.
If you have a complaint or dispute relating to your 97game account, a bet outcome, a payment, or any other platform matter, you should contact 97game customer support in the first instance. Support is available 24/7 via live chat and at [email protected]. Please provide full details of the complaint including your account username, the date and time of the relevant event, and supporting transaction references where applicable.
97game aims to acknowledge all written complaints within 24 hours and to provide a substantive response within five business days. Complex complaints involving third-party payment providers or game providers may require additional time — you will be kept informed of the progress of such complaints.
If you are not satisfied with the outcome of the internal complaints process, you may request escalation to a senior member of the 97game compliance team. Escalation requests should be submitted in writing to [email protected] with the subject line "Formal Complaint Escalation" and a summary of the outstanding dispute.
97game's determination on matters relating to bet outcomes, game results, and RNG certification is final where the determination is based on independently certified system logs. For payment disputes, 97game will cooperate in good faith with the relevant payment provider's dispute resolution process.
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws applicable to internationally operated gaming platforms under the governing jurisdiction of 97game's operating licence.
Nothing in this clause limits your rights as a consumer under any mandatory provisions of applicable law in your country of residence. 97game is operated under internationally recognised gaming standards and is committed to compliance with applicable international gaming compliance frameworks.
97game reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered Players via their registered email address or Pakistani mobile number at least seven days before the changes take effect, except where changes are required by law or regulatory direction, in which case they may take effect immediately.
The current version of the Terms & Conditions, together with the effective date, will always be available on this page at 97game.ws/terms-conditions. It is your responsibility to review these Terms & Conditions periodically. Your continued use of the 97game platform following notification of any change constitutes your acceptance of the amended Terms & Conditions.
If you do not agree to any amendment, you must stop using the platform and may request account closure in accordance with Section 4.4 of these Terms & Conditions.
Now that you have reviewed the 97game Terms & Conditions, create your account and start betting on cricket, slots, and live casino in PKR.
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